30-day guarantee

30-day Guarantee

Choosing to update your employee time tracking method and getting your staff adjusted to the new system takes time. We understand this investment and want to give you time to test our ExakTime products to see for yourself what our time and attendance system can do for you and your business.

Because we stand by the success of our products, ExakTime offers a 30-day, no-hassle guarantee on your initial purchase with us. You’ll get your full money back if you are not satisfied with your purchase within the 30 days. We truly believe in everything we sell and the benefits our products provide, however, we are not happy unless you are. That’s why we are committed to ensuring your satisfaction with our services.

Additional Warranties & Support

In addition to the 30-day guarantee, specific ExakTime products also carry a 1-year warranty from the purchase date. This 1-year warranty applies to the JobClock, JobClock/EX, FastTrakker, FastTrakker Pro and the Keytab Reader products. Product warranties are valid as long as you follow ExakTime’s instructions in regards to installation, usage, cleaning and maintenance. For additional warranty information, visit our Product Guarantee page.

During your initial purchase and setup, you will have access to our online support center to help you troubleshoot any problems you may encounter during your transition to The ExakTime System. If you would rather talk to a representative for assistance, you can contact us at 888-788-8463.

It is our passion to ensure 100% customer satisfaction with our products and services. We will continue to be there for support whether you have just bought your new ExakTime time and attendance system or are a long time customer.