Business Tips

Poor data and communication

How much is poor data and communication costing your company?

Whether you’re trying to build up the next big roofing company, construction firm, HVAC business or something else, one thing that will always need to be in place is solid communication and access to accurate labor data.

Without it, your business runs the risk of missed deadlines, razor-thin margins, and rifts between contractors and clients. In fact, according to construction software company PlanGrid, the US construction industry lost $31 billion in 2018 alone due to poor data and bad communication.

This stat makes sense. Without accurate labor data, measuring how much a project actually cost your company is next to impossible. Without good communication, running a project effectively is next to impossible.

So, how do you improve your data and communication processes? Here are a few places to start.

How to improve your data and communication

#1.) Stay up-to-speed on your labor data

Labor data is the key to accurately bidding on projects, calculating how much a project actually ran your company, and sharpening your estimates going forward based on those numbers.

Here at ExakTime, we provide our customers with access to 100% accurate labor data in real time. With our industry-leading solution, you’ll know who worked on what task, exactly how long it took them to complete the task, what equipment was used, and how much of the project timeline that task filled. With ExakTime, you can schedule, track and manage your mobile workforce from a single dashboard, and receive robust reporting on all things measured with our system.

You can then use this information to better staff your projects and cut costs where possible, all of which will help you avoid losing money and keep your bottom line strong.

Labor data is the key to accurately bidding on projects, calculating how much a project actually ran your company, and sharpening your estimates going forward based on those numbers.

#2.) Communication strategies

Great companies communicate well. No matter what your style of communication is, setting up processes for streamlined team communication is critical to success. Here are some tips to consider.

GC/Subcontractor Communication:

With the number of proposals most GCs and subcontractors send out on a regular basis, it’s easiest to simply throw together cut-and-pasted contracts you’ve used on past projects similar to the one you’re bidding on now. While this may help you land the job, especially if the bid is low, doing this could hurt the success of your project in the long run. Instead, be sure your bid is up-to-date and specific to the job itself so you can set realistic expectations for the client.

As a subcontractor, alert your GC of any potential hiccups on the job site that might stunt the progress of the project. It’s tempting to throw these under the rug from fear of what the GC will think, but it’s always better to communicate and raise any potential red flags early on. This will allow the GC to alert the client of any possible deadline changes as well.

You can also set up a weekly check-in meeting where you discuss how things are going, what obstacles you foresee, and more. In any business, it’s always better to underpromise and overdeliver.

PM/Worker Communication:

When it comes to communication between project managers and field workers, many of the principles remain the same. Hosting weekly, even daily, check-ins with your team to make sure everyone is on the same page can go a long way. Also, consider relaying any updates from upper management down to your workers—it will make them feel included and a part of the team, boosting morale overall.

Accurate data and clear, positive communication are both key to running a healthy construction business. This year, take the time to improve both, and you could start seeing the savings and contracts roll in.